Store Policy

Customer Care

Customer service is one of the main pillars of the foundation that is my business. Feeling heard, helped, respected, and put at ease takes a shopping experience from being poor or average to memorable and exciting. From the time you click my website link to the time you put on that fresh set, I want you to be buzzing from the experience. Shopping should be fun! 

No matter the time difference, please always feel free to reach out with questions or concerns via the Contact page, email (brattybbynails@gmail.com), Twitter (@brattynails_), or Instagram (@brattynails__). I am a singular small business owner and mistakes happen, I appreciate your patience and the chance to make things right! 

Privacy & Safety

All personal information obtained during the purchasing process (name, address, order details, emails, tracking numbers, and special requests) are stored on a business spreadsheet. This does not include payment information. 

Any payments received via a 3rd party processor (Cashapp, Apple Pay, Zelle, PayPal, etc) are subject to their privacy and compliance policies. Please contact them directly with any questions or concerns. 

 

Payment Methods

Website Orders

- Credit / Debit Cards
- Paypal

Email/DM Orders

- Cahsapp

- Apple Pay

- Zelle